Senior SystemEngineer

Job Description

Design, implement, troubleshoot, analyze and maintain the IT Infrastructure of internal and external customer environments; including network connectivity and utilization, Windows server administration, virtualization, performance tuning, backup and restore. Identifies, researches, and resolves technical problems. Maintain documentation of client networks and systems. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks, and provide support for escalated trouble tickets.



Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s).


Create project plans, design, and implement solutions.


Level 2 and Level 3 Support for problems identified with systems and network. Will act as an escalation for Level 1 and Level 2 Managed Services support technicians.


Create, request, and present technical specifications and requirements for purchasing of new servers and networking equipment via quote procedure.


Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed.


Standard system administration duties including server install, System/Application install and patch management, Windows problem determination and resolution, log analysis, etc.


Configure, test, and maintain LAN equipment and services, including switches, routers, firewalls and VPN.


Identify, diagnose, and resolve network problems including network connectivity, traffic utilization, etc. using available network tools in a timely fashion.


Provide Infrastructure services in all areas needed: storage networking, Operating System, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration


Assist with monthly reports, and recommendations for Managed Services Clients


Interface with third party vendors as liaison between client and vendor


Utilize superior customer service skills


Stay current with system information, changes, and updates


VCP certification a plus


CCNA certification


Hands on experience with Wired and Wireless networking, PC and server virtualization software, virus protection, backup systems

Skills

Ability to work independently, prioritizes existing projects, and proactively determine areas requiring additional attention, monitoring, or maintenance.


Strong documentation skills

This job is posted in the following Specialties:

System Engineering

Job Details

Ref.:

JB3326741

Job Location:

Abu Dhabi, United Arab Emirates

Company Industry:

Oil/Gas

Company Type:

Employer (Private Sector)

Job Role:

Technology/IT

Employment Status:

Full time

Employment Type:

Employee

Monthly Salary Range:

Unspecified

Number of Vacancies:

1