Customer Service Manager/ CRM Manager - Dubai

 

Job Description

-10 yrs of experience in GCC Market
• Strong background in customer acquisition, re-engagement and retention strategies.
• Will have handled Products, handling from the holistic business perspective.
• In charge of customer experience, personal, internal and external levels.
• Managed a large department where the core attention to the business focuses on managing contact centre, front of house, collections, call centre, operations and after sales support.
• Establish as a main contact between Legal, Marketing, Finance/ Accounts, Sales, Projects team on all activities such as client engagement and legal departments.
• Should be available 24/7 and be exposed to international clientele managing individuals and large corporate accounts.

Skills

Prefer candidates from Banking, Finance, Real Estate and Insurance.

ob Details

Ref.:

JB3402410

Job Location:

Dubai, United Arab Emirates

Company Industry:

Real Estate

Company Type:

Employer (Private Sector)

Job Role:

Customer Service

Employment Status:

Full time

Employment Type:

Employee

Monthly Salary Range:

Unspecified

Number of Vacancies:

1

Preferred Candidate

Career Level:

Management

Years of Experience:

Unspecified

Residence Location:

United Arab Emirates

Gender:

Male

Nationality:

Algeria; Bahrain; Comoros; Djibouti; Egypt; Iraq; Jordan; Kuwait; Lebanon; Libya; Mauritania; Morocco; Oman; Palestine; Qatar; Saudi Arabia; Somalia; Sudan; Syria; Tunisia; United Arab Emirates; Yemen

Degree:

Unspecified